Service animals

Having a service animal will not disqualify a tenant lead

Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

We ask tenant leads "How many animals will you bring with you" and then follow up for the details on each animal. One of the animal types is "assistance animal." To stay in compliance with Fair Housing regulations we will not disqualify a lead if the animal is an assistance animal, even if that particular rental does not accept pets.

Initial animal question...

Followup question for details...

(Above shows the questions we ask about each animal.)

(Above shows the options for Type of Animal.)

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