To open the shackle on a SentriLock lockbox to either attach it or detach it from a rental, generate a shackle code for that lockbox on the SentriLock lockbox page.

There are two ways you are able to generate a shackle code to shackle or unshackle a SentriLock lockbox: 

Get Code

Go to the SentriLock lockbox page and click Get Code for the specific serial number. Enter the date in which the code will be used and select Shackle Code for the code type. 

  1. On the SentriLock lockbox push ENT, then push FUNC, then push 1, then key in the 6-digit shackle code followed by ENT.
  2. Once the green Ready light flashes, pull up on the shackle to completely release. Tip: Do not have any weight on the shackle when trying to release. 

Send Code

If someone in the field needs to shackle or unshackle a SentriLock lockbox, you can also send a shackle code. 

Go to the SentriLock lockbox page and click Send Code for the specific serial number. Enter the date in which the code will be used, select Shackle Code for the code type,  and enter in the cell phone number and name for the individual needing the code. 

Did this answer your question?