The Self-Access Viewings option is for rentals where the tenant lead will show themselves the rental (as opposed to the property manager or a leasing agent showing the rental). Typically, self-access viewings are facilitated by a CodeBox or SentriLock lockbox, but Tenant Turner can also work with combo lockboxes as well. To indicate your rental will allow for self-access viewings, toggle it on.

Viewing Type
The type of self-access viewing (e.g. CodeBox, SentriLock, or mechanical lockbox) NOTE: before you will be presented with Self Access Viewings as an option on the individual property settings page, it has to be included as a selected Viewing Type in your Account Settings page as well.

Viewing Approval
Most of the time property managers want self-access viewings to be approved automatically, in which case the Viewing Approval field should be set to "Set Appointments" (the "Take Requests" option will require the property manager to approve the viewing request).

Self-Access CodeBox Serial Number
If CodeBox or SentriLock is selected as the Viewing Type, the Self-Access CodeBox or SentriLock Serial Number drop down box will automatically populate with available serial numbers.

Self-Access Viewing Instructions
You may change the access instructions we provide to the tenant lead. This field is optional.

Require Government ID
You may choose to require the tenant lead to upload a copy of his or her driver's license or passport in order to schedule a self-access viewing. You can view the uploaded photo from the lead's detail page when you click on the lead's name from the Leads dashboard.

Please note: If a lead arrives 90 mins before or after their scheduled appointment time, Tenant Turner will not provide the lead with their access code. We will also not provide a lead with their access code if they arrive before or after the Self-Access timeframe that is indicated under your Account Settings (i.e 8am-9pm).

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