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How long are one-time use lockbox codes valid for?
How long are one-time use lockbox codes valid for?
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago


SentriLock lockbox:
One-time access codes for SentriLock lockboxes will only be sent to the lead within 90 minutes before or after the scheduled viewing time. Otherwise, we will ask the lead to reschedule. Once a one-time use code is entered into the lockbox, the code will work to open the lockbox for 60 minutes.

CodeBox lockbox:
One-time access codes for CodeBox lockboxes will only be sent to the lead within 90 minutes before or after the scheduled viewing time. Otherwise, we will ask the lead to reschedule. Once a one-time use code is entered into the lockbox, the code will work to open the lockbox for 120 minutes.


Each one-time use code (regardless of lockbox type) is only good for the day it is requested for.

Notes:

  • If a lead arrives more than 90 mins before or after their scheduled appointment time, Tenant Turner will not provide the lead with their access code. We will also not provide a lead with their access code if they arrive before or after the Self-Access timeframe that is indicated under your Account Settings (i.e 8am-9pm).

  • Sentrilock lockboxes have an 80 one time code max per day per lockbox.

  • Codebox lockboxes have a 15 one time code max per day per lockbox.


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