In addition to adding a credit or debit card as a payment method for your Tenant Turner billing, you also have the option to have payments automatically pulled from a bank account of your choice via ACH.

Please Note: CodeBox lockboxes and SentriLock lockboxes cannot be purchases via ACH. Only credit or debit card.

To add an ACH payment method, head to the Billing page of your Tenant Turner account and click on the plus sign to add a new payment method.

Select ACH/Bank Draft as the payment type and fill in the necessary information.

Tenant Turner uses Stripe to process your charges. In order to verify your bank account, you will receive two small deposits by Stripe into your account. These deposits take 1-2 business days to appear. Once received, you will need verify the amounts by selecting the verify button.

Enter the two amounts into the verification fields to verify and activate your ACH payment method. Please note: Your ACH payment method will not be active until it has been verified. If your previous payment method failed and you update your payment method to an ACH payment type, your account functionality will be locked until the ACH verification has been processed successfully. This can take 7-10 business days depending on the financial institutions.

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