To upload a custom greeting for your Tenant Turner leasing line:
Administrative users can login to Tenant Turner and go to 'Account' settings
Scroll down to the 'calls' section
Toggle on the option to upload a custom phone greeting
Select the file you have saved for the pre-recorded greeting and upload it
Scroll to the bottom of the settings page and click 'save account settings'
When someone calls your leasing line, Options 1 and 2 will route the same as the standard greeting.
With the standard greeting, callers are greeted by a professional narrator who tells them they have reached the leasing line and gives them the option to 1) inquire about a specific rental, 2) get a list of all available rentals, or 3) indicate they are calling for some other reason.
Leasing Line Option 1- Calling about a specific rental
Callers can choose to self-schedule (text message) or be forwarded to the phone number of the user assigned to the rental.
Leasing Line Option 2- Calling for a list of all available rentals
Callers receive a text message with the link to your Listings Page.
Feel free to reach out to our support team with any questions!