The Authorized Contacts page shows you those vendors and team members who can access any of your CodeBox lockboxes.

Add an authorized contact

  1. Click the orange Add Authorized Contact button near the top-right of the page.

  2. Enter the person's name, company name, mobile phone number, and the type of code. The "Vendor Code" option sends the authorized contact the persistent vendor/door code, while the "One-time Code" option sends a new one-time use code each time the vendor attempts to access the CodeBox.

  3. Click the SAVE button to add the authorized contact.

We will then text the vendor or team member with instructions on how to access your CodeBox lockboxes. Tip: Tell your Authorized Contacts to save the phone number that they receive this text message from as a contact in their phone.

Here is an example of the text message we send:

Need to grant access to your SentriLock lockboxes? Check out the instructions here.

Did this answer your question?