Archive a lead

Archive a lead if you no longer want to see or send communications to that lead.

Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

Quick steps to archive a lead:

  1. Search for the lead

  2. Click the lead's name

  3. Click 'archive' at the top of the lead's page

  4. Confirm the action by clicking "archive lead"

To archive a lead, either use the Action button next to his/her name and select "Archive Lead" or click the lead's name and then click the Archive Lead button.

The next screen will prompt you to confirm you want to archive this lead and inform you that the lead will not be notified of being archived.

Archived leads are unable to schedule viewings and if they have a scheduled appointment already, it will be cancelled for the rental in which you archive the lead. Archived leads also do not receive notifications when you turn the wait list off or take the rental off market.

If you see archived leads on the Leads page for a rental but don't want to, you can hide them by changing the "Show archived" toggle at the top of the Leads page.

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