CodeBox lockbox Troubleshooting and Replacement Form

Get step-by-step help with your CodeBox lockbox. If the steps do not resolve your problem you can submit a request for replacement.

Written by Brandon Anderson
Updated over a week ago

We're sorry you're having trouble with your CodeBox lockbox. Please complete the CodeBox lockbox troubleshooting questionnaire. We'll ask some quick questions to better understand the problem and hopefully provide the steps to resolve the problem, but if not you'll be able to submit a return label request from the questionnaire to have your lockbox replaced.