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Getting Started
Getting Started
These articles will get you up and running with Tenant Turner in short order.
+2
27 articles in this collection
Written by
Brandon Anderson,
James Barrett,
Anne Philp
and 2 others
Transitioning from Rently to Tenant Turner
Best practices regarding a smooth transition from Rently to Tenant Turner
Written by
Layne Kiser
Updated over a week ago
Transitioning from ShowMojo to Tenant Turner
Best practices regarding a smooth transition from ShowMojo to Tenant Turner
Written by
Layne Kiser
Updated over a week ago
Getting Started Basics
Welcome to Tenant Turner!
Next steps after signing up for Tenant Turner such as scheduling your training and updating your listing contact information.
Written by
Anne Philp
Updated over a week ago
Training video: Tenant Turner overview for account administrators
This training video covers everything admins need to know to use Tenant Turner.
Written by
Jenny Abercrombie
Updated over a week ago
Sign in
The all-important first step of signing in.
Written by
Brandon Anderson
Updated over a week ago
Keep me signed in
Learn how the Keep me signed in feature works when logging into your Tenant Turner account!
Written by
Layne Kiser
Updated over a week ago
Manage users
Account administrators can add, edit, and delete users.
Written by
Brandon Anderson
Updated over a week ago
Manage your profile
Edit your user information and settings.
Written by
Brandon Anderson
Updated over a week ago
Manage your password
Forgot your password? Want to change your password?
Written by
Brandon Anderson
Updated over a week ago
Use a shared portfolio
If each of your rentals can be shown by multiple leasing agents, you may want to set up one portfolio for them to share.
Written by
Brandon Anderson
Updated over a week ago
Account Settings
Account settings: qualifying restrictions
Written by
Anne Philp
Updated over a week ago
Account Section
Written by
Brandon Anderson
Updated over a week ago
Account Settings: Viewings
Written by
Anne Philp
Updated over a week ago
Take Requests vs. Set Appointments
Written by
Jenny Abercrombie
Updated over a week ago
Showing Confirmations for Leads
To reduce the likelihood of no-shows, we ask leads to confirm their appointment, and we will send out a reminder notification as well.
Written by
Layne Kiser
Updated over a week ago
Custom Screening Questions
Add your own questions to the pre-qualifying questionnaire
Written by
Jenny Abercrombie
Updated over a week ago
User Settings
How do I connect my Google or Office 365 Calendar to my Tenant Turner user account?
Written by
Brandon Anderson
Updated over a week ago
Manage User Notifications
Control which actions will send alerts to your email
Written by
Jenny Abercrombie
Updated over a week ago
Copy other users on notifications
Would you like another email address to receive copies of your emails and calendar notifications?
Written by
Anne Philp
Updated over a week ago
Showing appointments on phone calendar
Use the Also Notify Email Address on your profile to send copies of appointments to your personal email address so it appears on your phone.
Written by
Brandon Anderson
Updated over a week ago
Leasing Line
Turn off automated leasing line
If you'd rather use your own phone number to field lead calls, just let us know!
Written by
Jenny Abercrombie
Updated over a week ago
We don't have a phone tree but want one. Who do you recommend?
Written by
Brandon Anderson
Updated over a week ago
Forward calls from Grasshopper
Configure your Grasshopper extension to forward calls to Tenant Turner.
Written by
Brandon Anderson
Updated over a week ago
Forward calls from RingCentral
Configure your RingCentral account to forward calls to Tenant Turner.
Written by
Brandon Anderson
Updated over a week ago
Tenant Turner Add-Ons
Tenant Turner Add-Ons
Learn more about Messages, Leasing Line Call Center, Electronic Lockboxes, and Smart Locks.
Written by
Anne Philp
Updated over a week ago
Tenant Turner Messages
Text message leads from Tenant Turner instead of using your own cell phone.
Written by
James Barrett
Updated over a week ago
VirtuallyIncredible Leasing Line
Overview of the leasing line call centered provided by Virtually Incredible
Written by
Brandon Anderson
Updated this week