Tenant Turner

Best practices regarding a smooth transition from Rently to Tenant Turner

Transitioning from Rently to Tenant Turner

Best practices regarding a smooth transition from ShowMojo to Tenant Turner

Transitioning from ShowMojo to Tenant Turner

Anne Philp

Brandon Anderson

Layne Kiser

These articles will get you up and running with Tenant Turner in short order.

Getting Started

Next steps after signing up for Tenant Turner such as scheduling your training and updating your listing contact information.

Welcome to Tenant Turner!

The all-important first step of signing in.

Sign in

Learn how the Keep me signed in feature works when logging into your Tenant Turner account!

Keep me signed in

Account administrators can add, edit, and delete users.

Manage users

Manage your profile

Forgot your password? Want to change your password?

Manage your password

If each of your rentals can be shown by multiple leasing agents, you may want to set up one portfolio for them to share.

Use a shared portfolio

Getting Started Basics

Account settings: qualifying restrictions

Account Section

Account Settings: Viewings

Take Requests vs. Set Appointments

To reduce the likelihood of no-shows, we ask leads to confirm their appointment, and we will send out a reminder notification as well.

Showing Confirmations for Leads

Add your own questions to the pre-qualifying questionnaire

Custom Screening Questions

Shay Haynes

Account Settings

How do I connect my Google or Office 365 Calendar to my Tenant Turner user account?

Control which actions will send alerts to your email

Manage User Notifications

Would you like another email address to receive copies of your emails and calendar notifications?

Copy other users on notifications

Use the Also Notify Email Address on your profile to send copies of appointments to your personal email address so it appears on your phone.

Showing appointments on phone calendar

Jenny Abercrombie

User Settings

If you'd rather use your own phone number to field lead calls, just let us know!

Turn off automated leasing line

We don't have a phone tree but want one. Who do you recommend?

Configure your Grasshopper extension to forward calls to Tenant Turner.

Forward calls from Grasshopper

Configure your RingCentral account to forward calls to Tenant Turner.

Forward calls from RingCentral

Leasing Line

Learn more about Messages, Leasing Line Call Center, Electronic Lockboxes, and Smart Locks.