Tenant Turner

Best practices regarding a smooth transition from Rently to Tenant Turner

Transitioning from Rently to Tenant Turner

Layne Kiser

Brandon Anderson

Shay Haynes

These articles will get you up and running with Tenant Turner in short order.

Getting Started

The all-important first step of signing in.

Sign in

Account administrators can add, edit, and delete users.

Manage users

Manage your profile

Forgot your password? Want to change your password?

Manage your password

If each of your rentals can be shown by multiple leasing agents, you may want to set up one portfolio for them to share.

Use a shared portfolio

Getting Started Basics

Account settings: qualifying restrictions

Account Section

Account Settings: Viewings

Take Requests vs. Set Appointments

To reduce the likelihood of no-shows, we ask leads to confirm their appointment, and we will send out a reminder notification as well.

Showing Confirmations for Leads

Add your own questions to the pre-qualifying questionnaire

Custom Screening Questions

Jenny Abercrombie

Account Settings

How do I connect my Google or Office 365 Calendar to my Tenant Turner user account?

Control which actions will send alerts to your email

Manage User Notifications

Use the Also Notify Email Address on your profile to send copies of appointments to your personal email address so it appears on your phone.

Showing appointments on phone calendar

User Settings

If you'd rather use your own phone number to field lead calls, just let us know!

Turn off automated leasing line

We don't have a phone tree but want one. Who do you recommend?

Configure your Grasshopper extension to forward calls to Tenant Turner.

Forward calls from Grasshopper

Configure your RingCentral account to forward calls to Tenant Turner.

Forward calls from RingCentral

Leasing Line

Learn more about Messages, Leasing Line Call Center, Electronic Lockboxes, and Smart Locks.

Tenant Turner Add-Ons

Text message leads from Tenant Turner instead of using your own cell phone.

Tenant Turner Messages

Overview of the leasing line call centered provided by Virtually Incredible

VirtuallyIncredible Leasing Line

Anne Philp

James Barrett

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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