Tenant Turner

We're sorry you're having trouble with your SentriLock lockbox. Please complete the <a href="https://docs.google.com/forms/d/e/1FAIpQLScHv_t-YotUcKyIStK0xt-UlDLbrwxLhqpfZSZLLLSn1UQMUw/viewform" rel="nofollow noopener noreferrer" target="_blank">SentriLock lockbox troubleshooting questionnaire</a>. We'll ask some quick questions to better understand the problem and hopefully provide the steps to resolve the problem, but if not you'll be able to submit a return label request from the questionnaire to have your lockbox replaced.

Additional SentriLock Troubleshooting Resources:

<a href="http://help.tenantturner.com/en/articles/4090513-how-to-reset-your-sentrilock-generation-3-lockbox">How to reset your Sentrilock Generation 3 lockbox</a>

<a href="http://help.tenantturner.com/en/articles/3872708-what-does-the-sentrilock-generation-3-lockbox-error-dnd-mean">What does the SentriLock Generation 3 lockbox "Error DND" mean?</a>

<a href="http://help.tenantturner.com/en/articles/3847113-how-do-i-change-the-sentrilock-generation-3-lockbox-batteries">How do I change the SentriLock Generation 3 lockbox batteries?</a>

<a href="http://help.tenantturner.com/en/articles/8602671-how-do-i-use-the-sentrilock-generation-4-lockbox-auxiliary-battery">How do I use the SentriLock Generation 4 lockbox auxiliary battery</a>

SentriLock lockbox (Generation 3 & 4) Troubleshooting and Replacement Form

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