Self-Access Locks & Lockboxes

Overview of Self-Access with Tenant Turner and Electronic Lockboxes

For your owners. A quick explanation of self-access and how it is to your owners' advantage to use it.

Written by Brandon Anderson
Updated over a week ago

CodeBox vs. SentriLock lockboxes

Which electronic lockbox is right for you?

Written by Jenny Abercrombie
Updated over a week ago

How long are one-time use lockbox codes valid for?

Written by Brandon Anderson
Updated over a week ago

Notice of access

Get notified when someone accesses a CodeBox lockbox or SentriLock lockbox

Written by Brandon Anderson
Updated over a week ago

Lockbox color code

What does it mean when my lockboxes are different colors?

Written by Jessie Carter
Updated over a week ago

CodeBox lockbox Instructional Video

Step-by-step instructions on how to use a Codebox lockbox for secure self-access to a property

Written by Jenny Abercrombie
Updated over a week ago

Difference between CodeBox Jr and CodeBox Sr lockboxes

CodeBox lockboxes come in two different sizes. Which one is right for you?

Written by Layne Kiser
Updated over a week ago

Transfer a CodeBox lockbox to Tenant Turner

Transfer a CodeBox lockbox to your Tenant Turner account for use with viewings and vendor access.

Written by Brandon Anderson
Updated over a week ago

Add or Delete a lockbox from your Tenant Turner account inventory

Written by Layne Kiser
Updated over a week ago

CodeBox lockbox Quick Start Guide

You received your CodeBox lockbox. Now what?

Written by Brandon Anderson
Updated over a week ago

Shackle the CodeBox lockbox to a rental

Use the persistent shackle code to release the shackle.

Written by Brandon Anderson
Updated over a week ago

Assign a CodeBox lockbox to a rental

To allow tenant lead and authorized contact access to a CodeBox lockbox, assign the CodeBox lockbox to a rental.

Written by Brandon Anderson
Updated over a week ago

Unassign a CodeBox lockbox from a rental

Remove a CodeBox lockbox from a rental

Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox: Send a code

Send a lead or a vendor a code to access a CodeBox lockbox, or send a team member the code to access, administer, or unshackle it.

Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox: Get a code

Get a one-time use CodeBox lockbox code you can provide over the phone or to test the CodeBox lockbox.

Written by Brandon Anderson
Updated over a week ago

Open the CodeBox lockbox as the manager or leasing agent

Use the persistent vendor/door code to allow your managers, leasing agents, and vendors to access the lockbox without having to text in.

Written by Brandon Anderson
Updated over a week ago

Change the settings on a CodeBox lockbox as the administrator

Use the persistent admin/agent code to access and update the settings on the CodeBox lockbox.

Written by Brandon Anderson
Updated over a week ago

Set the date and time on a CodeBox lockbox

Instructions for setting the date and time in the CodeBox lockbox settings.

Written by Brandon Anderson
Updated over a week ago

Change the access hours on a CodeBox lockbox

There are two levels of restricting access hours to the CodeBox lockbox.

Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox: Change the codes

Use the persistent admin/agent code to change the admin/agent, shackle, and vendor/door codes.

Written by Brandon Anderson
Updated over a week ago

What does the CodeBox lockbox "Entry Error" mean?

Either the date/time on the CodeBox lockbox is incorrect or the code attempted is for a different day

Written by Brandon Anderson
Updated over a week ago

How do I change the CodeBox lockbox battery?

If the display reads "Low battery" or does not turn on when a key is pressed, it's time to replace the battery.

Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox help phone number

How do I update the phone number that displays on the CodeBox lockbox?

Written by Brandon Anderson
Updated over a week ago

Change the CodeBox lockbox assigned to a rental

Replace the CodeBox lockbox that is assigned to a rental in the event of a malfunction.

Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox Troubleshooting and Replacement Form

Get step-by-step help with your CodeBox lockbox. If the steps do not resolve your problem you can submit a request for replacement.

Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox help for renters

Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox: Welcome to your Tour!

Help leads utilize and access a rental's CodeBox lockbox by posting our instructional infographic at your self-access rental properties.

Written by Layne Kiser
Updated over a week ago

SentriLock lockbox FAQs

Frequently asked questions about how you can use SentriLock lockboxes with your Tenant Turner account

Written by Jenny Abercrombie
Updated over a week ago

Transferring a SentriLock lockbox into Tenant Turner

If you already own a Sentrilock lockbox please review the following to learn how to use that box with Tenant Turner.

Written by Mary-Elise Jennings
Updated over a week ago

SentriLock lockbox: Welcome to your Tour!

Help leads utilize and access a rental's Sentrilock lockbox by posting our instructional infographic at your self-access rental properties.

Written by Layne Kiser
Updated over a week ago

Buy SentriLock lockboxes

Each SentriLock lockbox purchase includes lithium-ion battery, setup, and shipping. This is a flat purchase price, not per rental.

Written by Layne Kiser
Updated over a week ago

Get codes for SentriLock lockboxes

Follow these instructions to open your new SentriLock lockboxes, shackle them to your rentals, and grant access to agents and vendors.

Written by Jenny Abercrombie
Updated over a week ago

Shackle the SentriLock lockbox to a rental

Generate a shackle code to release the shackle.

Written by Layne Kiser
Updated over a week ago

Assign a SentriLock lockbox to a rental

To allow tenant lead and authorized contact access to a SentriLock lockbox, assign the SentiLock lockbox to a rental.

Written by Layne Kiser
Updated over a week ago

Unassign a SentriLock lockbox from a rental

Remove a SentriLock lockbox from a rental

Written by Layne Kiser
Updated over a week ago

SentriLock lockbox: Send a code

Send a lead or a vendor a code to access a SentriLock lockbox, or send a team member the code to access or unshackle it.

Written by Layne Kiser
Updated over a week ago

SentriLock lockbox: Get a code

Get a one-time use SentriLock lockbox code you can provide over the phone or to test the SentriLock lockbox.

Written by Layne Kiser
Updated over a week ago

Grant access to all lockboxes

Use Authorized Contacts to grant vendors and team members access to all of your SentriLock or CodeBox lockboxes.

Written by Layne Kiser
Updated over a week ago

How do I change the SentriLock lockbox batteries?

Written by Layne Kiser
Updated over a week ago

SentriLock lockbox Troubleshooting Form

Get step-by-step help with your SentriLock lockbox.

Written by Jenny Abercrombie
Updated over a week ago

What does the SentriLock lockbox "Error DND" mean?

The date/time on the SentriLock lockbox may be incorrect

Written by Layne Kiser
Updated over a week ago

Connecting Prempoint and Tenant Turner

Connect Prempoint keyless locks with Tenant Turner’s scheduling for a seamless self-access experience.

Written by Jenny Abercrombie
Updated over a week ago

Connecting PointCentral and Tenant Turner

Connect PointCentral keyless locks with Tenant Turner’s scheduling for a seamless self-access experience.

Written by Jenny Abercrombie
Updated over a week ago