Self-Access Locks & Lockboxes

Tenant Turner supports electronic locks and lockboxes for viewings and vendor access.

Brandon Anderson avatar Jenny Abercrombie avatar Layne Kiser avatar
42 articles in this collection
Written by Brandon Anderson, Jenny Abercrombie, and Layne Kiser
CodeBox

CodeBox lockbox Instructional Video

Step-by-step instructions on how to use a Codebox lockbox for secure self-access to a property
Jenny Abercrombie avatar
Written by Jenny Abercrombie
Updated over a week ago

Difference between CodeBox Jr and CodeBox Sr lockboxes

CodeBox lockboxes come in two different sizes. Which one is right for you?
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Written by Layne Kiser
Updated over a week ago

Buy CodeBox lockboxes

Each CodeBox lockbox purchase includes lithium-ion battery, setup, and shipping. This is a flat purchase price, not per rental.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

Transfer a CodeBox lockbox to Tenant Turner

Transfer a CodeBox lockbox to your Tenant Turner account for use with viewings and vendor access.
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Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox Quick Start Guide

You received your CodeBox lockbox. Now what?
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

Shackle the CodeBox lockbox to a rental

Use the persistent shackle code to release the shackle.
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Written by Brandon Anderson
Updated over a week ago

Assign a CodeBox lockbox to a rental

To allow tenant lead and authorized contact access to a CodeBox lockbox, assign the CodeBox lockbox to a rental.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

Unassign a CodeBox lockbox from a rental

Remove a CodeBox lockbox from a rental
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox: Send a code

Send a lead or a vendor a code to access a CodeBox lockbox, or send a team member the code to access, administer, or unshackle it.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox: Get a code

Get a one-time use CodeBox lockbox code you can provide over the phone or to test the CodeBox lockbox.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

Grant access to all CodeBox lockboxes

Use Authorized Contacts to grant vendors and team members access to all of your CodeBox lockboxes.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

Open the CodeBox lockbox as the manager or leasing agent

Use the persistent vendor/door code to allow your managers, leasing agents, and vendors to access the lockbox without having to text in.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

Change the settings on a CodeBox lockbox as the administrator

Use the persistent admin/agent code to access and update the settings on the CodeBox lockbox.
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Written by Brandon Anderson
Updated over a week ago

Set the date and time on a CodeBox lockbox

Instructions for setting the date and time in the CodeBox lockbox settings.
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Written by Brandon Anderson
Updated over a week ago

Change the access hours on a CodeBox lockbox

There are two levels of restricting access hours to the CodeBox lockbox.
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Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox: Change the codes

Use the persistent admin/agent code to change the admin/agent, shackle, and vendor/door codes.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

What does the CodeBox lockbox "Entry Error" mean?

Either the date/time on the CodeBox lockbox is incorrect or the code attempted is for a different day
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

How do I change the CodeBox lockbox battery?

If the display reads "Low battery" or does not turn on when a key is pressed, it's time to replace the battery.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox help phone number

How do I update the phone number that displays on the CodeBox lockbox?
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

Change the CodeBox lockbox assigned to a rental

Replace the CodeBox lockbox that is assigned to a rental in the event of a malfunction.
Brandon Anderson avatar
Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox Troubleshooting and Replacement Form

Get step-by-step help with your CodeBox lockbox. If the steps do not resolve your problem you can submit a request for replacement.
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Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox help for renters

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Written by Brandon Anderson
Updated over a week ago

CodeBox lockbox: Welcome to your Tour!

Help leads utilize and access a rental's CodeBox lockbox by posting our instructional infographic at your self-access rental properties.
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago
SentriLock

SentriLock lockbox FAQs

Frequently asked questions about how you can use SentriLock lockboxes with your Tenant Turner account
Jenny Abercrombie avatar
Written by Jenny Abercrombie
Updated over a week ago

Buy SentriLock lockboxes

Each SentriLock lockbox purchase includes lithium-ion battery, setup, and shipping. This is a flat purchase price, not per rental.
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

Transfer a SentriLock lockbox to Tenant Turner

Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

Get codes for SentriLock lockboxes

Follow these instructions to open your new SentriLock lockboxes, shackle them to your rentals, and grant access to agents and vendors.
Jenny Abercrombie avatar
Written by Jenny Abercrombie
Updated over a week ago

Shackle the SentriLock lockbox to a rental

Generate a shackle code to release the shackle.
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

Assign a SentriLock lockbox to a rental

To allow tenant lead and authorized contact access to a SentriLock lockbox, assign the SentiLock lockbox to a rental.
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

Unassign a SentriLock lockbox from a rental

Remove a SentriLock lockbox from a rental
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

SentriLock lockbox: Send a code

Send a lead or a vendor a code to access a SentriLock lockbox, or send a team member the code to access or unshackle it.
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

SentriLock lockbox: Get a code

Get a one-time use SentriLock lockbox code you can provide over the phone or to test the SentriLock lockbox.
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

Grant access to all SentriLock lockboxes

Use Authorized Contacts to grant vendors and team members access to all of your SentriLock lockboxes.
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

How do I change the SentriLock lockbox battery?

Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago

SentriLock lockbox Troubleshooting Form

Get step-by-step help with your SentriLock lockbox.
Jenny Abercrombie avatar
Written by Jenny Abercrombie
Updated over a week ago

What does the SentriLock lockbox "Error DND" mean?

The date/time on the SentriLock lockbox may be incorrect
Layne Kiser avatar
Written by Layne Kiser
Updated over a week ago