Quick summary on adding lockboxes:
Click the Access page
Select the lockbox tab you need to manage
Click the orange "+" in the top right corner of the page
Complete the form on the next page with the lockbox info
Quick summary on removing lockboxes:
Click the Access page
Select the lockbox tab you need to manage
Find the lockbox you need to remove in the list
Click 'Settings' for that lockbox
If it is assigned to a rental, click 'Unassign'
If it is unassigned, click the grey trashcan icon
Read the message on the following screen and click 'Delete Lockbox' to confirm the removal
Add a lockbox
As an administrative user in Tenant Turner, you are able to add a lockbox to your account that was previously removed because it was lost, damaged or simply out of use.
To add a lockbox to your account inventory, go to either the CodeBox or SentriLock tab (depending on the type of lockbox it is) from the Access page of your Tenant Turner account and click the orange plus button in the top right corner of your screen. Add in the lockbox serial number and your master shackle, admin and door code (if applicable). Click Save!
Delete a lockbox
If you no longer need the lockbox in your account inventory due to damage or any other reason, an administrative user can remove it completely from your account.
As an administrative user go to either the CodeBox or SentriLock tab (depending on the type of lockbox it is) from the Access page of your Tenant Turner account and click Settings under the appropriate serial number. Then, click the small trash icon in the bottom right of the lockbox settings page.
Note: If you do not see the trash icon, you may need to first click Unassign, then repeat the steps above.
Note: If an error message pops up telling you that the lockbox needs to be validated, contact our support team via chat or email and they can help you with this!
Check out the collection of articles below for more resources around lockboxes: