Add a lockbox

As an administrative user in Tenant Turner, you are able to add a lockbox to your account that was previously removed because it was lost, damaged or simply out of use.

To add a lockbox to your account inventory, go to either the CodeBox or SentriLock tab (depending on the type of lockbox it is) from the Access page of your Tenant Turner account and click the orange plus button in the top right corner of your screen. Add in the lockbox serial number and your master shackle, admin and door code (if applicable). Click Save!

Delete a lockbox

If you no longer need the lockbox in your account inventory due to damage or any other reason, an administrative user can remove it completely from your account.

As an administrative user go to either the CodeBox or SentriLock tab (depending on the type of lockbox it is) from the Access page of your Tenant Turner account and click Settings under the appropriate serial number. Then, click the small trash icon in the bottom right of the lockbox settings page. Note: If you do not see the trash icon, you may need to first click Unassign, then repeat the steps above.

Looking to unassign or re-assign a lockbox instead? Check out the articles below for more information!

Assign a CodeBox lockbox to a rental

Unassign a CodeBox lockbox from a rental

Assign a SentriLock lockbox to a rental

Unassign a SentriLock lockbox from a rental

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