The Authorized Contacts page shows you vendors and/or team members who can access any of your SentriLock or CodeBox lockboxes.
Add an authorized contact
Click the orange Add Authorized Contact button near the top-right of the page.
Enter the person's name, company name, mobile phone number, and select "One-time Code" for the type of code. The "One-time Code" option sends a new one-time use code each time the authorized contact attempts to access one of your SentriLock or CodeBox lockboxes.
Click the SAVE button to add the Authorized Contact.
We will then send a text message to the vendor or team member with instructions on how to access your SentriLock or Codebox lockboxes.
Here is an example of the text message we send:
Remove an authorized contact
If you no longer want an Authorized Contact to have access to your rentals you can click 'Settings' under their profile and then click the trashcan to remove access.
Feel free to share the article "Self Access Lockboxes: Help for vendors" with your vendors if they need a guide for the process themselves!
Check out the collection of articles below for more resources around lockboxes: