The Authorized Contacts page shows you vendors and/or team members who can access any of your SentriLock or CodeBoxlockboxes.

Add an authorized contact

  1. Click the orange Add Authorized Contact button near the top-right of the page.

  2. Enter the person's name, company name, mobile phone number, and select "One-time Code" for the type of code. The "One-time Code" option sends a new one-time use code each time the authorized contact attempts to access one of your SentriLock or CodeBox lockboxes. Please note: If you select Vendor Code from the options and you are using Codebox lockboxes, the Authorized Contacts will be sent your static door code. SentriLock lockboxes do not operate with any sort of static codes (i.e vendor codes). They will only operate with one-time codes. 

  3. Click the SAVE button to add the Authorized Contact.

We will then send a text message to the vendor or team member with instructions on how to access your SentriLock or Codebox lockboxes. Tip: Tell your Authorized Contacts to save the phone number that they receive this text message from as a contact in their phone.

Here is an example of the text message we send:

Remove an authorized contact

If you no longer want an Authorized Contact to have access to your rentals you can click 'Settings' under their profile and then click the trashcan to remove access.

For more details on One-time Codes follow this link!

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