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Lockbox color code

What does it mean when my lockboxes are different colors?

Jessie Carter avatar
Written by Jessie Carter
Updated over a week ago

When you visit the Access page of your Tenant Turner account, you may noticed that the serial numbers for your lockboxes may be different colors. This color coding system helps you easily identify which lockboxes are currently assigned, unassigned and currently assigned to an inactive property. Regardless of the reference color, every lockbox in your account is active and can be used to grant access. 

The color coding system used on this page is very similar to the color coding system used on the Rentals page.

Color code breakdown:

Grey= unassigned

Green= assigned to an active property

Red= assigned to an inactive property

Orange= assigned to a property that is ready to be activated or deactivated

Note: Lockboxes highlighted in either grey or red are available to assign to a new rental in the rental settings under 'self access viewings'.


Check out the collection of articles below for more resources around lockboxes:

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